This detailed answer matches examples or solutions to the corresponding service gap categories in apartment complex management, and highlights strategies for addressing these gaps effectively.
The question asks to match examples or solutions to the appropriate service gap category in apartment complex management. The concept review identifies four types of service gaps: knowledge gap, standards gap, delivery gap, and communications gap. Here are the matches:
Wait for Repairs - Delivery GapUnderstand expectations - Knowledge GapDo not overpromise - Communications GapEmpower employees - Standards GapTrain employees well - Standards GapIncentives for tenants - Delivery GapFamily movie night - Delivery GapDelayed lawn care - Delivery GapThus, addressing these gaps effectively involves improving employee training and empowerment, understanding tenant expectations, ensuring accurate communications, and enhancing the delivery of services. These strategies help in retaining tenants and supporting rent prices.
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Apartment complexes often look for ways to recruit new tenants and retain current tenants. Although apartment complexes offer the tangible benefit of shelter to their tenants, many apartment complexes also offer additional services to tenants to encourage tenants to stay or to support the rent prices. The following scenario identifies the several service gaps of a company that runs an apartment complex as well as solutions for reducing these service gaps.
CONCEPT REVIEW:
Customers have certain expectations about how a service should be delivered. A service gap occurs when the delivery of a service fails to meet customer expectations. There are four types of service gaps: knowledge gap, standards gap, delivery gap, and the communications gap. Marketers need to identify these gaps and develop strategies for minimizing them.
Match the example or solution to the appropriate service gap category.
1. Wait for Repairs 5. Train employees well
2. Understand expectations 6. incentives for tenants
3. Do not overpromise 7. family movie night
4. empower employees 8. delayed lawn care
How is the market segmented? at what segment should crescent be targeting?
Markets are divided by behavioral, demographic, geographic, and psychographic segments. The crescent should be aimed at a certain geographic area.
What is Market Segmentation?Market segmentation is a marketing approach that identifies specific groups of customers in order to deliver certain items or product lines to these individuals in a manner that caters to their interests.
Researchers often look for comparable traits such as shared wants, common hobbies, similar lifestyles, or even similar demographic profiles when separating or segmenting audiences. The general goal of segmentation is to discover high yield segments, which are likely to be most lucrative or have the highest growth potential.
Therefore, it can be concluded that Markets are divided by psychological, economic, geographic, and sociodemographic segments. The crescent should be aimed at a certain particular region.
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Kentucky fried chicken, better known as kfc, holds one of the most desired recipes in the world for their signature, 11-spice blend used in their fried chicken. in fact, it is so valuable, the recipe is kept in a vault and only two people in the world know the full contents of the recipe. the kfc fried chicken recipe is an example of
The KFC fried chicken recipe is an example of a trade secret. It's a type of intellectual property that's kept secret to give the company a competitive edge. KFC ensures its secrecy by keeping the recipe in a vault and known to only two people.
Explanation:The KFC fried chicken recipe is an example of a trade secret. This is a type of intellectual property that is not disclosed to the public, providing the company with a competitive advantage. Trade secrets can include formulas, methods, processes, designs, and company strategies. In order for a trade secret to be legally protected, it must be secret, it must have commercial value, and it must be subject to reasonable efforts to maintain its secrecy. In KFC's case, they keep their recipe locked in a vault and known only to two people to maintain its secrecy and competitive edge.
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What percentage of the u.s. population lives in cities?
a. 25%
b. 50%
c. 79%
d. 85%
e. 100%?
The percentage of the United States (U.S) population who lives in cities is; c. 79%.
What is a population?A population can be defined as a set of similar items or events that comprises every member of a group and from which a researcher, scientist, or experimenter, obtained data for a statistical study.
This ultimately implies that, a population size simply refers to the total number of individual living organisms that is in a population, which is usually denoted by the letter N.
According to the Census Bureau of the United States of America, 79 percent (79%) of the U.S population are living in cities.
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Final answer:
The United States population in cities is 79%. Hence, option c is correct.
Explanation:
The correct answer is: c. 79%
By 2010, approximately 81% of the United States population lived in urban areas, indicating a substantial transition from rural to urban living. This shift was primarily fueled by the demands of the Industrial Revolution, which necessitated a concentration of labor in urban centers. As factories burgeoned, drawing workers from rural regions, cities swelled in population. Consequently, urbanization became a dominant trend, with cities hosting the majority of the populace, reshaping the social and economic landscape of the nation.
The tax rate of $.0815 in decimal can be expressed as _____ mills.
Tyree's basketball coach makes his players practice free throws after a difficult practice and under the threat of having the whole team run laps if every player on the team does not sink at least 75 percent of their free throws. tyree's coach is likely trying to instill ________ in his players.
Final answer:
Tyree's coach is aiming to instill discipline and the ability to perform well under pressure, a trait known as clutch performance. By setting a high success rate for free throws, the coach is teaching the players the importance of consistency and focus in stressful situations, similar to in-game conditions.
Explanation:
Tyree's basketball coach makes players practice free throws under pressure to ensure that they can perform well even in high-stakes situations. By requiring a 75 percent success rate and setting the consequence of the team running laps for failure, the coach is likely trying to instill discipline and clutch performance in his players. Discipline refers to the training that develops self-control, efficiency, and orderliness among the players. Clutch performance, on the other hand, emphasizes the ability to perform reliably under stressful or difficult conditions, mirroring the pressures of a real game.
For example, if we take Helen, who plays basketball and makes her free throws 75 percent of the time, this would mean that out of two free throws she attempts, the probability of making the first shot (Event C) is 0.75, or 75 percent. Practicing under pressure would aim to maintain or improve this consistency. This is similar to what Tyree's coach is trying to achieve - success under pressure, maintaining a high percentage of free throws, and being disciplined in performance to avoid the consequences.
if secondary research can't provide the information and insights you need, you may need to gather the information yourself with ______________ research
Michael keeps looking for his keys on the kitchen table, where he usually leaves them. eventually, he checks in his pocket and finds them.
A long term care facility purchases at least 85% of its food and supplies from one distributor. this is an example of which type of purchasing?
This long term care facility purchases at least 85% of its food and supplies from one distributor and it’s an example of prime vending. A prime vending is a type of purchasing that has gained acceptance and popularity among restaurant and non-commercial buyers. It is also a service which people or the workers do.
Discuss why it is often asserted that exporters suffer when their home currencies appreciate in real terms against foreign currencies and prosper when their home currencies depreciate in real terms.
The national labor relations act of 1935 (wagner act) required employers to ________.
a. limit the amount of hours worked per week
b. negotiate with elected representatives of their employees
c. bargain with union organizers in "good faith"
d. establish open shops where unions are free to organize
The national labor relation act of 1935 are required employers to be able to negotiate with people that are under as elected representatives in which are their employees. By this, the correct answer is letter b as this is in consistent with the requirement of the relations act of 1935.
New managers are often surprised to learn that ________ take up most of their time. supply chain problems customers meetings people issues
Wesley's grandfather was a sharecropper, farming someone else's land. wesley's father was a farmer who farmed his own land. wesley owns an international dairy company that is responsible for providing milk products to people all around the world. this reflects:
Final answer:
Wesley's family history exemplifies the transition from sharecropping to land ownership to operating an international business, reflecting significant social and economic transformations across generations and the shift from subsistence farming to global capitalist production.
Explanation:
Wesley’s family history showcases a transformation from sharecropping to owning land, and finally to running a global dairy business. This reflects significant changes in economic conditions and social structures over generations. Initially, Wesley's grandfather, as a sharecropper, did not own the land he worked on and was part of a system often tied to economic dependency and insecurity. As a sharecropper, he would have paid the landowner a portion of the crops as rent, reminiscent of post-Civil War economic arrangements in the South. In contrast, Wesley's father achieved economic autonomy, a trait valued in both historical and contemporary agricultural societies, by farming his own land which allowed him a degree of independence and the ability to pass on wealth to the next generation.
Now, Wesley's ownership of an international dairy company signifies a leap into large-scale, global capitalist production. This shift indicates not only personal family advancement but also broader socio-economic developments, where agriculture has moved from subsistence and small-scale farming to industrial and international business operations, reflecting a more complex and interconnected global economy. Wesley's current position is far removed from the risks and vulnerabilities that his grandfather faced, such as the cyclical nature of the harvest and potential debt spirals that could cause farmers to lose their land and fall into sharecropping or other forms of labor exploitation, as was common in the past.
A firm produces two goods q1 and q2. for economies of scope to occur, it must be true that:
If estimating the amount of time to design a new product, should you err on the high side or the low side?
Final answer:
When estimating time for new product design, one should err on the high side to accommodate unpredictabilities. Keeping the arithmetic simple and ensuring the estimate makes sense are essential steps. Also, testing with even a limited audience can provide valuable feedback on the feasibility of the time estimates.
Explanation:
When estimating the amount of time to design a new product, it is generally advisable to err on the high side. This approach accommodates unexpected delays and challenges that often arise in the detailed design phase, which plays a critical role in the success of a new product. Given that a poor detailed design can compromise a good concept, providing a buffer in time estimates ensures that there is adequate space to address unforeseen issues without jeopardizing the project timeline.
Time estimation accuracy is crucial, and adhering to a single significant figure can help maintain simplicity without significantly compromising accuracy. It's important to keep the arithmetic as straightforward as possible, aiming for an order of magnitude precision. Ultimately, the estimate should make sense and be checked against known values for reasonableness. If an answer seems implausible, review the logic, arithmetic, and units used.
Feedback from the intended audience is invaluable, and even if resources are limited, testing with a small group is better than no testing. This can provide early insights and reveal if the time estimate aligns with practical experience. Lastly, consider the context of your estimation and the potential impact of error margins, aiming not to exceed an error of ±5%, ensuring the error is sensible within the problem context.
Suppose a relative has promised to give you $1,000 as a wedding gift the day you get engaged. assuming a constant interest rate of 10%, consider the present and future values of this gift, depending on when you become engaged.
The value of the gift in one year = $1100
The value of the gift in two years = $1200
Future explanationWhen we save money in a bank, we get interest, so our money increases.
There are two types of flowers, i.e.
1. a single interestif the only interest is the capital
2. compound interestif interest is earned on the interest.
Bank interest is usually calculated in percent for 1 year.
For example, 10% interest, then our savings will get 10% interest if we have saved money in the bank for 1 year
Common formulas that can be used:
1. 1-year interest =% interest x capital2. interest for x month = [tex]\frac{x}{12}[/tex] x % interest x capital= [tex]\frac{x}{12}[/tex] x 1- year interest
The value of the gift in one and two years if you become engaged today
1. one year:= capital + interest 1 year
= 1000 + 1000 x 10%
= 1000 + 100
= $1100
2. two years:= capital + interest 2 years
= capital + 1000 x 20%
= 1000 + 200
= $1200
So The future value of the gift is bigger if you get engaged in one year than it is if you get engaged in two years.
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A monopolist faces a demand curve given by: p = 220 – 3q, where p is the price of the good and q is the quantity demanded. the marginal cost of production is constant and is equal to $40. there are no fixed costs of production. what price should the monopolist charge in order to maximize profit?
To maximize profit, a monopolist should set price where marginal cost equals marginal revenue. In this case, the monopolist should charge $130 for each unit of the good.
Explanation:The subject of this question is monopolistic economics in relation to price and demand. To maximize profit, a monopolist would set the price at the level where marginal revenue (MR) equals marginal cost (MC). Given that the marginal cost here is constant at $40, then setting MR = MC would set the condition for profit maximization.
First, we derive the marginal revenue equation from the inverse demand function which is p = 220 - 3q. In the inverse demand equation, the coefficient of Q represents the slope of the demand curve and hence to get the MR, we multiply this coefficient by 2, so MR = 220 - 6q. Now, to find the profit-maximizing quantity (q*), we set MR = MC, so 220 - 6q = 40, which means q* = 30.
The monopolist would then substitute q* back into the demand equation to get the price that maximizes profit, so p = 220 - 3*30 which results in p* = $130. Therefore, to maximize profit, the monopolist should charge $130 per unit of the good. This is the profit-maximizing price under monopoly, where price exceeds marginal cost.
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Uma and edward are assigned to partner on a project, but they have never worked together before. uma texts edward, "are you available to meet at four this afternoon?" edward replies, "yep. cu then." what advice would you give them about their communication styles?
Al simmons, the curator and larry marder, the president of the mcfarlane companies describe todd mcfarlane as being both artistic and business minded. in fact, marder even compared mcfarlane to walt disney—the "greatest pitch man" ever! a swot analysis would then identify mcfarlane as a
Final answer:
A SWOT analysis of Todd McFarlane would identify his artistic skills and business acumen as significant strengths, comparable to Walt Disney, beneficial to the success of the McFarlane Companies.
Explanation:
A SWOT analysis of Todd McFarlane, as described by Al Simmons and Larry Marder, would likely identify him as a strength for the McFarlane Companies. This analysis would highlight his artistic skills and business acumen, akin to that of Walt Disney, suggesting that he is an asset to the company with his ability to effectively pitch and market products. Just as Disney was known for his leadership and visionary skills in entertainment, McFarlane's talents in both the creative and business spheres enhance his company's ability to succeed in the competitive marketplace of comics and related merchandise.
how does an improvement in consumer confidence affect the consumption function and the aggregate demand curve?
Consumer confidence is influenced by expectations in the future. It influences independent consumption and grounds the consumption function to change. If consumers are more self-assured and confident, they will use more money at all revenue levels, and the consumption function shifts in an increasing pace. This growth in spending lets the aggregate demand curve to move to the right.
Before coca-cola bought an interest in it, honest tea "always had a really nice growth rate," according to seth goldman. what problems could this have posed for honest tea? check all that apply.
Capacity Constraints: Rapid growth can strain a company's production capacity, leading to difficulties in meeting increasing demand. Honest Tea may have faced challenges in scaling up production quickly enough to keep pace with consumer demand, potentially resulting in stock shortages and customer dissatisfaction. Cash Flow Issues: Fast growth requires significant investment in resources such as inventory, equipment, and personnel. This can strain a company's cash flow, especially if sales revenues are not immediately realized or if payment terms with suppliers are unfavorable. Honest Tea may have struggled to manage its cash flow effectively to support its rapid expansion.
3. Operational Challenges: Quick growth can lead to operational inefficiencies as systems and processes struggle to keep up with the pace of expansion. Honest Tea may have faced difficulties in managing its supply chain, distribution networks, and other operational aspects, potentially resulting in delays, errors, and increased costs.
4. Quality Control Concerns Maintaining product quality becomes more challenging during periods of rapid growth, especially if production processes are scaled up too quickly or if quality control measures are not adequately implemented. Honest Tea may have faced issues with maintaining consistent product quality, which could have negatively impacted its brand reputation and customer loyalty.
5. Employee Recruitment and Retention: Rapid growth often requires hiring additional staff to support increased production and operational needs. However, attracting and retaining qualified employees can be challenging, especially in competitive markets or industries. Honest Tea may have struggled to recruit and retain skilled workers, leading to staffing shortages or high turnover rates.Overall, while rapid growth can be beneficial for a company's expansion and market penetration, it also brings several potential challenges and risks that need to be carefully managed to ensure sustainable success.
The complete ques is :
Before coca-cola bought an interest in it, honest tea "always had a really nice growth rate," according to seth goldman. what problems could this have posed for honest tea? check all that apply.
True or false: the price floor of $6 per pound of cheese reduces the total revenue of cheese producers.
Final answer:
The impact of a price floor of $6 per pound on cheese producers' total revenue depends on market conditions. A rise in input costs (milk) reducing supply could lower revenue, while increased demand might raise revenue. The price floor's effect also depends on whether it's above or below the market equilibrium price.
Explanation:
A price floor of $6 per pound of cheese reduces the total revenue of cheese producers cannot be definitively answered as true or false without more contextual information about the market conditions before and after the imposition of the price floor. However, we can analyze the scenarios provided:
If the price of milk rises, causing a decrease in the supply of cheese by 80 pounds at every price, cheese producers might indeed experience a reduction in total revenue due to a reduced quantity of cheese being available for sale, assuming the price floor is above the equilibrium price.Conversely, if a new study increases demand for cheese by 20% at every price, this heightened demand could mitigate or even overcome the negative impact of reduced supply on total revenue, potentially leading to increased revenue for cheese producers even with a price floor in place.Also, if the price floor is set below the equilibrium price, it would not be binding and therefore would not impact revenues. But if the price floor is above the equilibrium price, it could cause a surplus and potentially reduce total revenue.
Suppose your principal objective is to maximize the selectivity of monochloroethane production relative to dichloroethane production. would you design the reactor for a high or low conversion of ethane? explain your answer. (hint: if the reactor contents remained in the reactor long enough for most of the ethane in the feed to be consumed, what would the main product constituent probably be?) what additional processing steps would almost certainly be carried out to make the process economically sound?
We are given the series of chemical reactions:
Ethane is chlorinated in a continuous reactor:
C2H6 + Cl2 --> C2H5Cl + HCl
But some of the product monochloroethane becomes further chlorinated by an undesired side reaction:
C2H5Cl + Cl2 --> C2H4Cl2 + HCl
So to avoid the product monochloroethane to be further chlorinated, there must be fast processing or fast conversion of ethane so that there would less time for further chlorination. Hence we must design the reactor for high conversion of ethane.
To make the process economical, there must be a downstream separation step that would separate the main product monochloroethane from the undesired product dichloroethane.
A technological advance in the economy will lead to __________ price level, _____________ output and ______________ natural rate of unemployment.
Technological progress in the economy will lead to a decline in prices, increase industrial output, and naturally increase unemployment.
Further explanationThe technological advancements that we have felt in this era have been recognized and can be felt directly that can provide a lot of convenience and comfort for humanity. One impact on the development of communication and information media can be felt in the Economic Field. Technological progress is something that can not be avoided in this life because technological progress will go according to scientific progress.
Innovations are born to have a positive impact on activities. human daily life. This provides a lot of conveniences, as well as a new way of doing human activities. Thanks to this rapidly developing technology, convenience in the economy and industry is very much felt at this time. This is due to technological developments that have a positive impact on the economy and industry, including:
1. Economic Growth Has Increased
This development is beneficial for the development of personal and state economies because the more people who are no longer constrained by the economy will further ease the burden on the state.
2. The occurrence of Industrialization
Many change jobs or switch to earning income from farmers or ranchers to industries, although this can indeed lead to positive or negative things.
3. Industrial World Productivity Increases
With the development of technology that has an impact on the economy and industry, it is certainly beneficial to productivity, both individually and in groups. Of course, this is based on the development of technology and therefore uses technology to increase personal productivity.
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Subject: Business
Keyword: Technological impact on the economy.
Suppose charles owns a lawn-mowing company. assume that without workers, no yards are mowed. when he hires one worker, he is able to mow 44 yards per day. with two workers, he can mow 99 yards per day, and with three workers, he can mow 1616 yards per day.
$3,000 is invested in an account earning 8% interest compounded annually. How much will there be in the account after 2 years?
A. $3,240
B. $3,480
C. $3,499.20
D. $3,779.14
Andy contrasts barcelona restaurants with other establishments where employees are "told how to answer a phone and how to set a table and how to greet guests and it's all in giant books that they have to memorize." barcelona's more relaxed work rules could help it achieve:
Barcelona's more relaxed work rules can enhance creativity and personalized customer experiences, contrasting with other establishments' rigid protocols that can stifle innovation and reduce employee motivation. The option (B) is correct.
This less formal approach encourages employees to make decisions that align with the unique needs of each customer, leading to inventive solutions and memorable experiences that can differentiate Barcelona restaurants from competitors with more rigid service protocols.
Evidence from various studies suggests that companies with a people-oriented culture tend to have lower turnover rates. For example, Starbucks Corporation, known for its people-oriented culture, provides benefits like health care and tuition reimbursement, and as a result, enjoys a lower turnover rate than the industry average.
Since companies do not know precisely how much demand will be placed on their computing resources in the future, an attractive element of using the cloud is the fact that it is ________.
On small-budget films, what qualities or qualifications might a filmmaker seek in a production sound mixer?
In small-budget film making, a production sound mixer should have a strong technical understanding of sound equipment, excellent multitasking and communication skills, and an innovative approach to achieve high-quality sound within budget constraints. They should also be organized, resourceful, and open to constructive feedback.
On small-budget films, a filmmaker seeking a production sound mixer might prioritize certain qualities or qualifications that align with the constraints of a limited budget. Primarily, the filmmaker would seek someone with a strong technical understanding of sound equipment and software, like Pro Tools, and the skill to capture the highest quality sound within the constraints of the budget. In addition, the sound mixer should possess an ability to multitask effectively, given that small-budget films may require crew members to take on multiple roles. A sound mixer with an innovative approach to problem-solving would also be valuable, as they may need to work with limited resources and still achieve a high-quality audio experience.
Collaboration and communication skills are also essential for a production sound mixer working on a small-budget film. They must be able to work closely with the director and editor to ensure the sound design supports the vision of the film. Given the importance of time over money in such projects, they should be highly organized and efficient with time management, willing to invest the necessary time to get the job right. Furthermore, resourcefulness in using available tools such as portable digital recorders and an array of microphones for recording effects and scores could be vital. Lastly, having a professional attitude and being able to accept and work with constructive feedback during post-production processes is also key.
How is the marketplace for providing in-vehicle radio entertainment changing? what are the underlying drivers of change? are these driving forces actng to make the business of a satellite radio provider such as sirius xm more or less a±ractve from the standpoint of compettve intensity and potental for good proftability?
Corporate event planners should have strong (a) ________ to book lodging and convention services as needed.
The answer is correct negotiating skills, this skill is needed when a corporate event planner is in charged with book lodging and convention services because having correct negotiating skills is a way of having to be able to negotiate with the clients in a more professional and inviting behavior.