When a customer arrives to pick up his prescription, you inform him that his copay has increased. He becomes irritated because he doesn’t understand why the price would increase. What would you be most and least likely to do ?

Answers

Answer 1

When a customer arrives to collect his prescription and is informed of a copay increase, the most likely action is to provide a clear explanation for the increase, explore reasons like insurance changes, and offer assistance in finding solutions. Least likely is ignoring or dismissing the customer's frustration without explanation or assistance, which can lead to dissatisfaction.

What would you do in the situations

Explain the possible reasons behind the copay increase, such as changes in insurance coverage, medication pricing, or formulary adjustments.Offer to check and verify the insurance coverage or alternative payment options to help mitigate the increased cost.Provide empathetic and attentive customer service to address his concerns and offer support in finding a solution.

Least likely: Dismiss or Ignore the Situation

Ignoring or dismissing the customer's frustration without attempting to understand or address his concerns.Refusing to provide further information or assistance regarding the copay increase.Displaying a lack of empathy or understanding towards the customer's dissatisfaction.

Related Questions

A renowned fashion brand launches a line of evening wear while the economy is booming. How will this economic scenario influence sales?

Answers

Answer:

This economic scenario will increase the sales for the fashion brand's line of evening wear.

Explanation:

An economic boom occurs when the Gross Domestic Product (GDP) of a country increases. The GDP refers to the total or sum of all market values of products and services in a country for a particular time. The value measures the country's economic activity for that period.

At this time, businesses are very interested in investing. They also increase their production, which, in turn, affects the income of families. Once the production increases, the sales also increases because families are able to afford the items or services.

In the situation above, the fashion brand will most likely increase the sales because many people have the buying power for evening wears. People will be able to afford it because they have good income.  

Answer:

Sales will increase

Explanation:

If the economy is booming, people can afford to spend more on fashion, so sales will increase.

Which of the following is an example of verbal communication?
Hand gestures
Conversation
Physical distance
Tone of voice

Answers

Conversation is an example of verbal communication
Conversation is the one that is verbal communication

Identify the Land, Labor, and Capital needed to put on a Major League baseball game.

You must have at least 10 labor and 10 capital examples.

One suggestion is to visualize all the people you interact with when you go to a game.

Remember that capital is human-made things that are used to put on a baseball game.

Answers

Well let's start with the obvious: the land is the property on which the stadium lies. Team's gotta play somewhere.

Labor being people we must pay to provide the certain services is also an easier one. You want 10 examples so let's rattle 'em off:

We need players to play the game itself. We need managers on the field to set up the batting order, call for shifts, pick our pitcher, etc. We need trainers and medical staff just in case the players get hurt. We need general managers to pick which players are going to play for each team. We need groundskeepers to mow the lawns, lay the bases, pull of the tarp, chalk the dirt, etc. We need cashiers taking tickets of customers at the front.We need police officers and security to make sure people don't get too rowdy and into the game. We need bat boys to field the foul balls and hand them to the sweet children in the good seats. We need people manning the concession stands so I don't have to leave my seat to buy cotton candy and hot dogs. We need some assistants on-hand to bring in the Big League Chew and sunflower seeds (need people to harvest those)... and another product that has to do with "packing a lip" that I'm not sure can be explicitly mentioned here on Brainly.

Now for the capital, man-made things used in a baseball game. Even easier than the labor because of how many different things to into the on-field equipment alone:

We need some Louisville Sluggers, don't we? Someone needs to sew jerseys, pants, socks, and hats. Another company is producing cleats.A separate business is producing gloves. We need some man-made machines to mow the lawn. Other man-made machines to make the bases. OTHER man-made machines to chalk the field. Someone is producing pine tar for the bats (and cheating pitchers); it's a chemical process to make; they aren't just finding tree sap. Big League Chew! or any gum brand. That was a Wrigley creation, now I don't know who does it. Let's make the last one a lame one. The tray that they are carrying the snacks on? Yeah, that man-made. We need a lot of those in a stadium of 50,000.


Which is NOT a main part of an article?

Headline
Pullquote
Explanation
Byline

Answers

Pullquote is not a main part of an article.

Answer:

should be pullquote

Explanation:

Joshua is taking the ACT. He is reading a passage about monarch butterflies. After the passage are three hypotheses by some researchers. Th
questions that follow them are about the hypotheses. Which section is he completing?
O A. Reading
B. Mathematics
OC. English
OD. Science Reasoning

Answers

Based on the information provided, Joshua is most likely completing the "Reading" section of the ACT

How can this be explained?

Joshua is currently working on the "Reading" section of the ACT. This section evaluates his reading comprehension skills by presenting a passage about monarch butterflies.

Following the passage, there are three hypotheses proposed by researchers. The subsequent questions are designed to assess Joshua's understanding of the passage and his ability to analyze and interpret the hypotheses.

The "Reading" section of the ACT aims to test a student's comprehension, critical thinking, and ability to extract relevant information from written texts, preparing them for college-level reading and analysis tasks.

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Chayton is studying the age at which people first marry, types of weddings, cost of wedding gifts, and average lengths of marriages. Collectively these are called...

A - determinants

B - Outcomes

C - variables

D - predictions

Answers

Answer:

C - variables

Explanation:

The variables in statistical studies are the values that assume certain characteristics within a survey and can be classified as qualitative or quantitative.

Qualitative variables cannot be expressed numerically, as they relate to situations such as skin color, eye color, soft drink brand, car brand, musical preference, among others. In the case of quantitative variables, we use numerical representation. They can be classified as discrete and continuous.

Regardless of the case, we can see that the factors age with which people marry for the first time, types of weddings, cost of wedding gifts and average duration of weddings are variable, since they are values that will assume characteristics within Chayton's research .

In addition to test preparation, the Aspire test provides you with information
regarding potential
O
A. scholarships
OB. jobs
O
c. school loans
O
D. careers
SUBMIT

Answers

Answer:

careers

Explanation:

Mary is photographing for an ad campaign. She wants to use a technique that will help draw attention to a detail in a photograph. Which technique will she use?
A.
repetition
B.
symmetry
C.
simplification
D.
asymmetry

Answers

A. Repetition would make the most sense since to draw attention she should clarify it or reiterate it multiple times.

Steve is whirling a rubber cork, tied with a string to his finger, over his head as shown in the figure.

The motion of the cork is similar to the motion of a planet in the Solar System around the Sun.

Which force in the Solar System is similar to the tension in the string?
A) Nuclear force
B) Magnetic force
C) Gravitational force
D) Electrostatic force

Answers

Answer:

C) Gravitational force

Explanation:

Steve is whirling a rubber cork, tied with a string to his finger, over his head as shown in the figure.

The motion of the cork is similar to the motion of a planet in the Solar System around the Sun.

Therefore Gravitational force is similar to the tension in the string. The reason is because the planets revolve around the sun due to the Gravitational force due to which they are pulled towards the sun and do not stray away.

Which shows an accurate relationship between these English and American political doctrines in terms of structure and purpose?

Answers

Answer & Explanation:

The correct answer is "English Bill of Rights and the U.S. Bill of Rights."Both documents preserve and protect citizens' rights to freedom of speech, assembly, and due process, for example.

Answer: English bills of right

Explanation:The correct answer is "English Bill of Rights and the U.S. Bill of Rights."Both documents preserve and protect citizens' rights to freedom of speech, assembly, and due process, for example.

Inquiry Questions

Why are the Democrats in Congress upset with President Trump?

If there is retaliation, President Trump wants to target 52 sites why are these sites significant?

What are some immediate/long term effects that have taken place due to the assassination?

Opinion Questions

Do you agree with President’s Trump actions of assassinating the military leader?

How does this event impact your life?

How do you feel about the following state issued by President Trump “my tweets serve as notification to Congress in the event the U.S. needs to retaliate to Iran”?

Answers

Democrats are upset with trump because he is ruining our relationships with other countries, raises prices on everything, and has us on the verge of a wwIII. If you don’t believe me then read the article about 5 below having to make things higher because of the Tariffs
Democrats are upset with Donald Trump because he is interfering with other countries. Many people say that his administration as been always wanting to go to war with Iran. Personally, I think it’s wrong. It feels like he’s just playing with peoples lives at sake. 52 sites is a no joke, innocent lives are going to be taken. That is maybe why they are so significant. To show that the U.S won’t stay “quiet” and “show off”. It’s difficult to say, but everyone has different views in many different way. I hope mine helped!

How did colonialism result in pidgin languages

Answers

Answer:A pidgin may be built from words, sounds, or body language from a multitude of languages as well as onomatopoeia. ... Most linguists believe that a creole develops through a process of nativization of a pidgin when children of acquired pidgin-speakers learn and use it as their native language

Explanation:

Answer:

?????

Explanation:

Changing the vowels between the letters "B" and "g" to produce words such as bug, big,
bag affects the words':

Answers

it affects the words’ meaning...

Which of the following conclusions is best supported by Pitt’s speech?
A) British leaders did not see the French Revolution as a threat.
B) British leaders strongly desired peace with France.
C) British leaders saw their country as the strongest opponent of the French Revolution.
D) British leaders did not want to get involved in continental European affairs.

Answers

Answer:

Option-(C): British leaders saw their country as the strongest opponent of the French Revolution.

Explanation:

The British leaders had a strong mentality about the situation in France, as they always had there interest in the continental European affairs, while the British rule was involved in the political and financial affairs of the whole continent. As the British always had some precautions to take care of by assembling its system as according its self both political and financially to avoid any instability that the French system suffered. While, there was always a strong desire for peace inside the region by the British rule.



Define cognition. describe how prototypes function within cognition. Distinguish between convergent and divergent thinking

relating each to the concept of cognition.

Answers

Answer:

cognition, its prototypes and concepts

Explanation:

Cognition in a term used in describing the process of thinking, understanding and expression of knowledge.

Prototypes which are the first or original experiment on which other subsequent actions are based upon function within cognition through face thinking or expression.  

The difference between convergent thinking and divergent thinking is in the fact that convergent thinking has to do with a cognitive method of reasoning where an action is brought to a focus or put together within a context while divergent thinking encourages the contrary.

Answer:

Cognition is gaining knowledge and experience through thought. Prototypes are the first design of something that needs to be tested. The difference between convergent thinking and divergent thinking is that convergent thinking is the ability to answer easy questions. Whereas divergent thinking encourages creativity and uniqueness. 

Explanation:

The fourteenth amendment essentially overturned the?

Answers

Answer:

Dred Scott decision

Explanation:

The fourteenth amendment overturned the Dred Scott decision by granting citizenship to all individuals born in the United States.

The cost of antivirus software package is $65 for the first year and $10 for each annual renewal. of the independent variable is the number of annual renewals and the dependant variable is the total amount paid, what is the slope and y-intercept of the graph of the equation representing this situation? ( Assume the x axes is labeled as renewals and y axes is labeled as dollars).

A. The slope is 10, the y-intercept is 65

B. The slope is 55. the y-intercept is 10

C. The slope is 10, the y-intercept is 55

D. The slope is 65, the y-intercept is 10

Answers

To find the slope and y-intercept of the graph representing the situation described, let's first establish the equation that relates the total amount paid to the number of annual renewals.

Given:

- Cost of antivirus software for the first year = $65

Cost of each annual renewal = $10

Let:

- \( x \) be the number of annual renewals

- \(y \) be the total amount paid

The equation representing this situation is:

[ y = 65 + 10x \]

Now, we can identify the slope and y-intercept from the equation:

The slope (m) is the coefficient of \( x \) in the equation, which is 10. So, the slope is 10.

The y-intercept is the value of \(y) when \(x = 0 \). Substituting ( x = 0 \) into the equation: [ y = 65+10(0) \] [ y = 65 \]

Therefore, the y-intercept is 65.

Hence, the correct option is: A. The slope is 10, the y-intercept is 65

Which Number does not fit in the Series;

1, 2, 3, 5, 7, 9, 11, 13, 17, 19, __

A) 15
B) 9
C) 4
D) 19
E) 13
F) 2
G) 17
H) 11

Answers

Answer: B) 9

Explanation:

nine does not fit the series because it is not a prime number

What is an example of cultural change due to cultural adoption ?

Answers

Answer:

C.) Implementing the food of another culture into one's diet.

Explanation:

:)

The case studies discussing holiday toy demand and Super Bowl advertisements both illustrate how:

a) demand drives pricing.


b) supply generally exceeds demand.


c)most demand is artificial.


dNone of these choices are correct.

Answers

Answer:

I don't know the answer. Can you please give it to me?

Explanation:

Explain how historical processes impact current cultural patterns

Answers

Answer:

historical processes chane the lifestyle and things like money and resoreces and change the way theyre used.

New kinds of cultural expression may result from interactions between and among cultural characteristics and more powerful global factors.

What are cultural expression?

Cultural expression is defined as the expression which results in the creativity of an individual, grouping and society and that have cultural content. Style: Image and Identity, Food ways: Culture and Cuisine, Artistry: Craftsmanship and Creativity, Language: The Power of the Word, and Movement: Gesture and Social Dance are the five modes of expression that are discussed.

A society's shared customs, innovations, viewpoints, and behaviors make up its culture. Things like cuisine preferences, architectural styles, and land use are examples of cultural features. Ethnocentrism and cultural relativism have differing perspectives on cultural diversity.

Thus, new kinds of cultural expression may result from interactions between and among cultural characteristics and more powerful global factors.

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Truisms are statements presented as facts that are supposed to be self-evident or understood through common sense. Some truisms, such as Yogi Berra’s quip that "You can observe a lot by watching," seem quite true. Other truisms, however, such as "A penny saved is a penny earned," may no longer be as valid today as they once were. Identify a truism that you have heard or read many times that is worth defending, qualifying, or challenging. Compose a thesis statement that you might use for an essay arguing your position on why the truism is worth defending, qualifying, or challenging. Then, provide a list of evidence from your reading, experience, or observations. Construct brief commentary for each piece of evidence.

Answers

Self-evident implies that you don't actually need to consider it. It must be accurate. For instance, it's common to assume that mathematical truths are self-evident. Two is equivalent to one plus one.

What, self-evident or understood through common sense?

A statement that is obvious in its meaning flaunts it. Once we comprehend what a sentence means, it becomes obvious that it is true without the need for any argument or supporting evidence.

These levels of self-evidence are crucial to a theory of knowledge because they eliminate the need for our statements to be absolutely certain. Some claims may be more valued than others because they are self-evident.

Evidence is frequently considered to be pertinent to justified belief, which is also considered necessary for knowing.

Therefore, In contrast, a self-evident falsehood displays its falsehood similarly.

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Which lists the Earth's location in order from LEAST to MOST specific cosmic location?
A) Milky Way Galaxy, the Solar System, the Universe
B) Milky Way Galaxy, the Universe, the Solar System
C) the Universe, Milky Way Galaxy, the Solar System
D) the Solar System, Milky Way Galaxy, the Universe

Answers

Answer:

the answer to your question is D

The correct answer is C. The universe, Milky Way Galaxy, the Solar System.

Explanation

The universe is everything, in this, all matter, planets, stars, galaxies, energy, and time exist. Additionally, in the universe, there are specific systems known as galaxies that are a set of planets, stars, gas, dust, and matter that create a system. The Earth is located in a galaxy known as the Milky Way. Moreover, galaxies are divided into solar systems; these include a star and planets or similar objects orbiting the star; for example, in our solar system, there are eight planets. Thus, from the least to the most specific the Earth is located in the Universe, then the Milky Way Galaxy and finally the Solar System.

Becker’s labeling theory best fits which sociological paradigm? Question 4 options: Structural functionalism social conflict symbolic interactionism postmodernism

Answers

Answer:

Symbolic interactionism

Explanation:

We can explain in simple words these concepts like behaviors or labeling given by society.

For example:

If we have a symbol, in this case, the symbol is a skull, this symbol can mean something bad, but in Mexico can mean something divine like a god.

This skull can have a bad or good label, we can use these concepts in people, for example:

If a person makes criminal actions, that person can symbolize something good or bad, can have a label like a hero or a devil.

As air on the surface of Earth wams, the density of
the air
1) decreases
2) increases
3) remains the same

Answers

With pressure constant and temperatures getting higher the density DECREASES.

According to the AHDI, date styles can be either numeric or written in words.

Answers

Answer:

Both date styles can be used in medical transcription.

Explanation:

The AHDI stands for The Association for Healthcare Documentation Integrity that was formed in 1978.According  to the AHDI, the date styles can be either numeric or written in words. Both of these styles are accepted in health care documentation. Following are some examples:

        Numeric Style: 04/01/2020

        Word Style: January 4, 2020

1. Question
There are two sections A and B of a class, consisting of 36 and 44 students respectively.

If the average weight of section A is 40 lbs. and that of section B is 35 lbs. , find the average weight of the whole class.

37.25 lbs.
30 lbs.
42.50 lbs.
35 lbs.

Answers

The correct answer would be option A, 37.25

If the average weight of section A is 40 lbs and that of section B is 35 lbs. The average total weight of the whole class is 37.25

Explanation:

No of students in section A=36

No of students in section B=44

Average Weight of students of section A=40 lbs

Average Weight of students of section B=35 lbs

Total no of students in section A and B = (36 + 44) = 80 Students

Total weight of students in Section A=36*40=1440 lbs

Total weight of students in Section B=44*35=1540 lbs

Total weight of the Students in Section A and B = 1440+1540 = 2980 lbs

Therefore average weight of the whole class,

= 2980/80

Average weight of the whole class = 37.25 lbs.

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gawain 4 kompletuhin ang dayagram expansionary money policy contractionary money policy​

Answers

Answer:no answer

Explanation:you are ok

Answer:

Monetary policy is the set of actions taken by a central bank to influence a country's macroeconomic situation (inflation, employment, production, exchange rate, etc.). It can be either expansionary or contractionary.

The purpose of expansionary monetary policy is to accelerate the economy if it is in a recession. If interest rates fall, companies become more willing to lend money for investment. A fall in interest rates may also stimulate private consumption; In an open economy, a lower interest rate will also normally cause the exchange rate to fall, which improves competitiveness and therefore results in higher exports and smaller imports.

Contractionary monetary policy works opposite to the expansionary one. It is primarily used in a boom, where there is a risk of overheating and too high inflation levels and therefore a need to put a damper on the economy. This can be done by raising the interest rate, whereby the opposite happens: Investment and private consumption are dampened, and if the exchange rate increases as a result of the interest rate change, it will in itself reduce net exports.

In the US, the Federal Reserve System (FED) is responsible for monetary policy. The official objectives of the Fed's monetary policy are manifold: maximum employment, stable prices and moderate long-term interest rates.

How does glaciers change landscapes as they grow and advance

Answers

Answer:A glacier's weight, combined with its gradual movement, can drastically reshape the landscape over hundreds or even thousands of years. The ice erodes the land surface and carries the broken rocks and soil debris far from their original places, resulting in some interesting glacial landforms.

Explanation:

A glacier's weight, combined with its gradual movement, can drastically reshape the landscape over hundreds or even thousands of years. The ice erodes the land surface and carries the broken rocks and soil debris far from their original places, resulting in some interesting glacial landforms.

Answer:

A glacier's weight, combined with its gradual movement, can drastically reshape the landscape over hundreds or even thousands of years. The ice erodes the land surface and carries the broken rocks and soil debris far from their original places, resulting in some interesting glacial landfo

Explanation:

Psychologists have found that which two criteria are the best when diagnosing mental disorders?

Help seeking and deviance

Emotional distress and significant impairment

Significant impairment and irrationality

Help seeking and emotional distress

Answers

Answer:

A psychologist analyzes the behavior of any suffering patient on some given criteria, as he needs the patient to be test on ground of various procedures.

Mainly the patients need to be understood, in order to know on what level the person is standing at the moment. As it will explain the level of mental suffering of the person.

Explanation:

The two criteria which are best when diagnosing mental disorders are the following;

Help seeking and devianceEmotional distress and significant impairment

Answer:

Emotional distress and significant impairment

Explanation:

just took the test

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Which of the following is true about gustatory receptors? 1. The receptors generate an action potential in response to chemical stimuli. 2. In order for a chemical to be sensed, it must be hydrophobic. 3. Complete adaptation occurs in about one to five minutes. 4. All gustatory receptors have the same threshold for activation. List two different food from dinks g That are produced in any other country using fermentation Lesley, a sociology major, believes that money is the key to happiness. Her friend Stephen, a psychology major, believes that good health is the key to happiness. How might the two friends resolve their disagreement? Select one: a. They could ask their friends and see which perspective has the most support. b. They could conduct a study with students on their campus to see which perspective has the most support. c. They could research archives of newspapers, magazines, and other media to see if there are reports on the topic. d. They could research peer-reviewed articles to see if either perspective is supported. a projectile is lunched with an initial speed of 60.0mm/s at an angle of 30.0 above the horizontal.The projectile lands on a hillside 4 s later.Neglect air friction.(a)what is the projectile's velocity at the highest point of its trajectory? Which statement describes the reaction for cellular respiration? The equation is carbon dioxide + water Right-arrow glucose + oxygen + water and energy is required in the form of light The equation is glucose + oxygen Right-arrow carbon dioxide + water and energy is produced in the form of ATP. The equation is carbon dioxide + water Right-arrow glucose + oxygen + water and energy is produced in the form of ATP. The equation is glucose + oxygen Right-arrow carbon dioxide + water and energy is required in the form of light. When Bobby was 8 years old, he was sure he wanted to grow up to be a fireman. But just a year later, Bobby told everybody that when he grew up, he wanted to be an astronaut. When he was around 11 years old, he changed his mind again and wanted to be a professional basketball player. According to Eli Ginzberg, Bobby is in the __________. Town Crier has 10 million shares of common stock outstanding. 2 million shares of preferred stock outstanding, and 10 thousand bonds. If the common shares are selling for $28 per share the preferred shares are selling for $15.50 per share, and the bonds are selling for 97 percent of par, what would be the weight used for debt in the computation of Town Crier's WACC? Multiple Choice O A. 30 percent B. 312 percent C. 3.20 percent D. 3.33 percent Sheila has just finished writing a press release regarding a new product developed by her firm. She intends to email the release to local radio stations and newspapers, and certain national magazines, in hopes that they will find the information newsworthy and decide run a story about the new product. This activity is part of her firm's __________ efforts.A.public relations.B. institutional advertising.C. secondary advertisingD. interactive marketing The path of a model rocket can be represented by the equation h(t) = - t ^ 2 + 20t + 12 where h(t) is the height , in feet of the rocket at any given time, t. What is the height of the model rocket after 3 seconds from launch? Which statement about coma is true? Which statement about coma is true? Coma may be caused by widespread cerebral or brain stem trauma. Coma is a form of deep sleep. Coma is neurologically identical to syncope. During coma, brain oxygen consumption resembles that of a waking state. Ten spheres each with radius of 2 cm are fully immersed in a cylinder of water with radius 10 cm. find the rise in water level A hemispherical plate with diameter 6 ft is submerged vertically 1 ft below the surface of the water. Express the hydrostatic force against one side of the plate as an integral and evaluate it. (Round your answer to the nearest whole number. Recall that the weight density of water is 62.5 lb/ft3.) 2 3 Correct: Your answer is correct. 0 dy lb Which of the following should be measured by vernier calipers?A. Height of a bedB. Length of a torchC. Thickness of a candleD. Length of a windowpaneE. Width of a bed Dolphin Tecx is a new tech company that just issued smart watches to itsemployees. But there is a problem: getting the watches to receive companyemail has not been easy. What problem has the company just experiencedthat is one of the biggest problems in networking? Which of the following is not an assumption of the productions possibilities frontier? a. 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